Low account usage

Written By Harry Lucas

Last updated About 1 year ago

Type: Trigger

Description Monitors and triggers when a user's account shows no OAuth sign-in activity for a specified period. This trigger is specifically designed to help identify potentially inactive or underutilized accounts.

Note: This trigger only tracks OAuth sign-ins and may not reflect actual application usage through other means.

Inputs

Field

Required

Type

Default

Description

Time Period (days)

Yes

Number

90

The number of days of inactivity before the trigger activates

Application

No

Application selector

-

Specific application to monitor (if left blank, monitors all applications)

Outputs

Name

Type

Description

Member Account

member_account_id

The ID of the member's account that triggered the low usage alert

App ID

app_id

The ID of the application where low usage was detected

Member

member_id

The ID of the member associated with the account

Example Use Cases

  • Identifying inactive user accounts for cleanup

  • Triggering re-engagement workflows for dormant users

  • Monitoring application adoption and usage patterns

  • Automating license optimization workflows

Requirements

  • Requires Optimize and Access packages to be enabled

Category: Commercial