General FAQ's

How to add hyperlinks in Send Email nodes

When composing an email in a Send Email node, you can include clickable hyperlinks using markdown syntax. Raw HTML is not supported - it gets escaped for security reasons.

To add a hyperlink, use this format in the email body:

[link text](https://example.com)

For example, to link to your company handbook:

[Read our handbook](https://company.com/handbook)

Include the full URL protocol. The link must start with https:// or http://. A URL without the protocol (such as bbc.com instead of https://bbc.com) will not be converted into a clickable link.

If your hyperlink appears as plain text in the sent email, check that:

  • The URL includes https:// or http:// at the beginning

  • You're using markdown link syntax with square brackets and parentheses

  • You haven't tried to use raw HTML like <a href="...">—this is not supported

For more on building workflows, see Introduction to Workflows.

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