Low account usage
Type: Trigger
Description Monitors and triggers when a user's account shows no OAuth sign-in activity for a specified period. This trigger is specifically designed to help identify potentially inactive or underutilised accounts.
Note: This trigger only tracks OAuth sign-ins and may not reflect actual application usage through other means.
Inputs
Field | Required | Type | Default | Description |
Time Period (days) | Yes | Number | 90 | The number of days of inactivity before the trigger activates |
Application | No | Application selector | - | Specific application to monitor (if left blank, monitors all applications) |
Outputs
Name | Type | Description |
Member Account | member_account_id | The ID of the member's account that triggered the low usage alert |
App ID | app_id | The ID of the application where low usage was detected |
Member | member_id | The ID of the member associated with the account |
Example Use Cases
Identifying inactive user accounts for cleanup
Triggering re-engagement workflows for dormant users
Monitoring application adoption and usage patterns
Automating license optimisation workflows
Requirements
Requires Optimise and Access packages to be enabled
Category: Commercial