Zendesk

Connect your Zendesk account to Ploy to automatically sync user data and manage access to your support platform.

Set up OAuth client in Zendesk

Create an OAuth client in Zendesk to enable Ploy to connect:

1. Log in to Zendesk as an admin

2. Navigate to Admin > Apps & Integrations > APIs > OAuth Clients

3. Click Add OAuth Client

4. Configure the client:

   • Name: Ploy

   • Client kind: Confidential

   • Redirect URL: https://api.joinploy.com/integrations/auth/zendesk/callback

5. Save the client and copy the Client ID and Client Secret

Connect Zendesk to Ploy

1. In Ploy, click Integrations in the left sidebar

2. In the main Integrations tab, click Add new integration and search for Zendesk

3. Enter your Zendesk credentials:

   • Subdomain: Your Zendesk subdomain (without .zendesk.com)

   • OAuth Client Unique Identifier: The Identifier from the OAuth client table in Zendesk

   • OAuth Client Secret: The Client Secret from Zendesk

4. Click Authenticate — you'll be redirected to Zendesk

5. Authorize Ploy to access your Zendesk instance

6. You'll return to Ploy with the connection confirmed

Ploy will begin syncing user data from Zendesk automatically.

What data syncs

Ploy imports the following from Zendesk:

• Users: All Zendesk users and their profiles

User data syncs periodically to keep Ploy's access graph up to date.